Help Center

Frequent questions:

Now that you have my girdle, which I redesigned and perfected especially for you, I want to make sure that you get the most out of it, so I share with you my most important recommendations so that you have the best results.

When you finally have it in your hands... Don't be scared, it will fit! The technology of the ironed elastic of my girdle allows an expansion of up to two and a half times its original size. Most likely, the first time you use your girdle you will require the help of another person, do not give up at the first try!

Keep in mind that from the first hours you wear your girdle it will permanently expand one or two inches and in the next few days it will adapt to your body making you feel more comfortable to be able to use it day by day for more hours, be patient, our goal is to use it for at least 6 hours a day until completing at least 3 to 6 months, that is when you will see permanent results.

It is important that with your girdle you do the accommodation process of your skin in the adjustment areas (bust, abdomen, etc).

Remember that on my social networks and website you can find more important tips and recommendations for the use and care of your girdle.

And finally, I invite you to be part of the Roal Beauty Peru community, tell us about your experiences and share with us your progress photos to help motivate more girls like you who want to look and feel better.

At Roal Beauty Peru we know that each woman is different, that is why we want each one of them to look and feel good with her body, that is why we are committed to our products, designed to improve the quality of life of women; with style, comfort and quality. Your girdle is designed with the best quality products, which help shape your figure in a gentle way so that its use does not hurt or despair you. In addition, your girdle is made to avoid any type of skin irritation and possible injuries.

The use of girdles has many benefits, not only to shape the figure and reduce sizes, but also supports the back by correcting posture. After pregnancy, it favors tissue reaffirmation. In cases of aesthetic surgeries, it allows the skin to adhere again to the muscle, avoiding inflammation and accumulations of fat. Its constant use favors having a more curvaceous figure by closing ribs, reaffirming tissues, toning muscles and abdomen. In the case of the gentleman's girdle, it reduces the rolls on the sides and compacts the pectorals

To get the most out of your girdle, remember that it is very important to choose the correct size; You should measure the part of the body corresponding to the girdle with a tape, the first measurement at the height of the navel and the second at the height of the pelvis (lower part of the abdomen). Remember to measure your waist without holding your breath (sucking in your stomach), compare your measurement in our Size Tables, remember that if you are a first-timer with the use of the girdle you should choose the Light or Normal Molding.

It is recommended to wash the girdle every 5 days, but everything will depend on the treatment or use that you give it daily. It is important that you wash your girdle by hand with shampoo, you should not squeeze or squeeze it with your hands. We recommend you dry it in the open air but without direct sunlight, it should not be dried in dryers because the heat damages the fibers and can cause your girdle to deform or lose strength. Remember that proper cleaning of your girdle will determine its useful life.

 

In most cases, the girdle is quite inconspicuous. However, if you wear clothes that are too thin and tight, there will be certain details that can be noticed.

Our girdles are designed with the best quality elastics, which are not only resistant but also soft to the touch, avoiding any type of irritation so that you are always comfortable. Remember that it is very important that your girdle size is correct for you to avoid any type of discomfort. If at any time you experience discomfort or pain, we recommend that you do not wear your girdle for long periods of time or stop using it. The use of this garment is under the sole responsibility of the user.

 

It is normal that during the first days your girdle feels very tight, with use the girdle becomes more flexible.

 

It is recommended to wash the girdle every 5 days, but everything will depend on the treatment or use that you give it daily. It is important that you wash your girdle by hand with shampoo, you should not squeeze or squeeze it with your hands. We recommend you dry it in the open air but without direct sunlight, it should not be dried in dryers because the heat damages the fibers and can cause your girdle to deform or lose strength. Remember that proper cleaning of your girdle will determine its useful life.

 

All our girdles have the best quality of ironed elastic to fit and mold to your body. In addition, we maintain the quality of the trim, velcro (glue-glue), rods, labels and threads, to give your body the best product.

How do I make an online purchase?

Buying at roalbeautyperu.com is very easy, just follow these steps:

1. Go to our website in the HOME section in the go to the Store section, there you can browse and find your ideal product.
2. To add the product to your shopping cart you must choose the color and size. (remember to measure yourself and see the Size Chart BEFORE purchasing). In case of doubt, we recommend that you seek advice in order to choose the best product for your body.
3. When you have everything you want to buy in your shopping cart, continue to fill in your shipping information in the corresponding fields.
4. Recibe tu pedido en la puerta de tu casa u oficina.

Is it safe to buy through roalbeautyperu.com?

Shopping at roalbeautyperu.com is 100% secure. Our website works with the CULQI payment method, which is a security protocol that ensures that your data travels in a complete and secure manner, in addition to the certification for the safe handling of credit card information. Additionally, in our privacy policy you can consult the reliable handling of your personal data.

How can I modify my order if I have the wrong product?

If your purchase has already been confirmed, we suggest you contact our customer service as soon as possible in order to make the change before your product leaves our facilities. Otherwise you will not be able to make changes until you receive the package at your address.

Remember that you have 10 calendar days from the delivery of your purchase to request a change.

In case of any doubt, contact our customer service team

NATIONAL: +51 942 712 411
International: +51 928 703 331
Get started!:+51 961 731 079

What is the shipping time?

The approximate delivery time depends on the shipping location.

Lima-Peru approximately 1 to 4 business days.

Provinces-Peru approximately 3-5 business days.

International approximate 2 to 4 weeks.

What is the cost of shipping?

All our products have approximate shipping of 10 soles within the city of Lima, and for provinces that same price varies depending on the agency and distance.

In the rest of the countries the shipping cost is quoted depending on weight, distance and agency. ( click here to see shipments )  (click aquí para ver envíos)

How do I track my shipment?

When we make your shipment you will receive a notification to your WhatsApp with the photo of the ticket that contains, among other data, your shipment tracking code.

*Keep in mind that each agency handles its shipments in a different way, some give you a shipping code, others will ask you for an ID, etc.

How can I change or modify the shipping address?

Para modificar o cambiar tu dirección de envío debes comunicarte con nosotros antes de que el envío salga de nuestras instalaciones, esto es dentro de las 24 horas posteriores a la finalización de tu compra. Indicando tu número de orden y la nueva dirección

***Attention: If your order has been shipped, it is no longer possible to change your address. Contact us to provide you with the necessary help.

NATIONAL: +51 942 712 411
International: +51 928 703 331
Get started!:+51 961 731 079

What do I do if I am not at home at the time of delivery?

If at the time of delivery you are not at your address, the shipping company may leave it with any person of legal age who is at the registered address. If there is no one to receive the order, you will need to contact the shipping company to reach a solution about the delivery.

Regarding the Delivery Express service, the indications are made directly with the motorized.

What do I do if my order has not arrived or takes longer than usual?

In different parcel companies, the current status of your shipment may be delayed for various reasons, we recommend you contact us to help you with it, contact us by the following means:

NATIONAL: +51 942 712 411
International: +51 928 703 331
Get started!:+51 961 731 079

How can I make a change or return of a garment?

Exchanges for eligible products purchased through our portal roalbeautyperu.com must be made by returning your product by mail (postal service). If you wish to change the product, you can do so during the first 10 calendar days of your purchase, counting from day 1 when you receive your product. The product will be eligible for exchange or return under the following conditions:

1.-All items must be in pristine condition with original tags attached and original packaging. Without exception, products that have been used, altered or irreparably damaged will not be accepted for return.

2.-The items on sale do not apply for exchange or for credit in other purchases, therefore, they cannot be returned. It is advisable to check carefully when buying this type of item to avoid errors (incorrect sizes).

3.-Due to the intimate use of some of our products, these must be tested using intimate clothing underneath and the included protective cloth pantyhose.

4.-It is necessary to take care of your personal hygiene (cleanliness) when trying your product. Because it is a product for intimate use, it requires special care.

5.-The Product must not present any trace of odor or bodily fluid, nor residues of hygiene or personal care products.

6.- Upon receiving your product, Roal Beauty Peru will carry out a thorough evaluation and give you an answer about your exchange or return within a period not exceeding 20 business days from the receipt of the product at our facilities. plazo no mayor a 20 días hábiles a partir de que se reciba el producto en nuestras instalaciones.

7.- Solo se aceptará un solo cambio por producto. Para evitar inconvenientes se recomienda tomar asesoría para escoger su producto desde la primera compra.

En caso de que el producto devuelto no cumpla con las especificaciones de calidad antes mencionadas, no se efectuara el cambio, por tanto, los costos de retorno de envió deberán ser cubiertos por el comprador dentro de un periodo de 30 días de otra manera el producto será desechado por parte de la empresa sin reposición ni reembolso.

It is important to note that we do not make monetary refunds ..

In case the change is valid:

1.- The buyer must pay the parcel cost for its shipment depending on the agency.

2.-If the change is due to a factory default, Roal Beauty Peru will assume the shipping costs to the customer.

3.- Shipping costs are not refundable.

To facilitate the exchange process, contact our exchanges and returns team:

NATIONAL: +51 942 712 411
International: +51 928 703 331
Get started!:+51 961 731 079

How long does it take to make a change?

Merchandise that qualifies for exchanges will be processed in 10 to 15 business days from receipt of the product. You will receive a confirmation email to your email address once the process is complete. In case of credit allocation, notification of the assigned credit amount will be sent to you by email.

Can I exchange an item that someone bought me as a gift? 

To exchange products that have been purchased as gifts, it is necessary that the person who made the purchase contact our customer service within the first 10 calendar days of receiving it, since any modification of the order generated It will only be applicable for the person who made the purchase.

ROAL BEAUTY PERU es responsable del uso y protección de sus datos personales. Usted podrá ponerse en contacto escribiendo al correo electrónico: info@roalbeautyperú.com

In this regard, we inform you of the following:

This notice contemplates at all times the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in the processing of personal data.

The data we collect is:
Name (s)
Surname (s)
Address
E-mail
Telephone number home / cell

For what purposes we will use your personal data.

  • To contact you for purposes of promotion, sale, contact and delivery of the products we offer.
  • To identify you as a customer.
  • To evaluate and generate statistics on purchasing and consumption habits, internal studies of the profile of our customers and the quality of our products
  • To notify you of offers, new products, invite you to participate in opinion surveys and improve products.
  • For the creation and direct offer of new means of sale, new forms of payment and marketing.
  • Sensitive Personal Data.

 
Sensitive Personal Data.

ROAL BEAUTY PERU no solicita datos personales sensibles. Información que se comparte a terceros.

ROAL BEAUTY PERU oes not transfer your personal data to third party companies.

The online payment platforms available through our portal are owned by third parties which comply with their own privacy policies.

ROAL BEAUTY PERU does not have access to your personal data related to the use of credit or debit cards, security codes or passwords to access bank accounts that you use for electronic payments.

ARCO rights (access, rectification, cancellation and opposition)

You have the right to know what personal data we have about you, what we use them for and the conditions of use that we give them:

(Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete

(Rectification). hat we remove it from our records or databases when you consider that it is not being used in accordance with the principles, duties and obligations provided for in the regulations

(Cancellation). as well as oppose the use of your personal data for specific purposes.

(Opposition). These rights are known as ARCO rights.

The Law grants the holders of personal data the right to access, rectify and cancel their personal information, as well as oppose its use.

To exercise any of the rights of ARCO, you must send us an email with your respective request to info@roalbeautyperu.com accompanied by the official identification of the owner or, where appropriate, that of his representative, as well as the personality of the latter. Within a maximum period of 20 business days we will attend to your request, and we will inform you of its origin, via email.


How you can revoke your consent to the use of your personal data.

You can revoke the consent that you have given us for the processing of your personal data by sending an email to info@roalbeautyperu.com , implementing the same procedure as indicated in the previous paragraph info@roalbeautyperu.com , implementando el mismo procedimiento como lo señala el párrafo anterior.

How you can find out about changes to this privacy notice.

This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.

We promise to keep you informed about the changes that this privacy notice may undergo, through our page roalbeautyperu.com.

Authority.

If the user considers that their rights regarding the protection of personal data have been violated, they have the right to go to the corresponding authority to defend their exercise.

 

ATTENTION

To obtain a change or credit, the following must be met:

If the garment is not your size or you visibly believe that it will not fit, DO NOT measure it as our garments are made of sensitive material when stretched, the rods bend if they are forced.